What information do we collect?
At times we may request that you voluntarily supply us with personal data. Generally this information is requested when you register for an online service, when you provide information in connection with an online transaction, or when you contact us in relation to the Website or our services.
In addition, this Privacy Notice governs other means by which we collect your personal data beyond our Website including:
- When you submit your CV and job application, whether as a result of an invite or as an unsolicited application
- When you provide your personal contact information to our Contact Centre to make enquiries or complaints, or give feedback to us
- When you provide your personal particulars to us for security clearance or other purposes
- When you provide your personal particulars to us for the sale/lease transaction of commercial/industrial/residential property
- When you provide information on your skills and qualifications, and medical and health status for our competency and fitness assessment based on workplace safety regulations
- When you provide your bank account details to us for payment of your property rental via GIRO
- When you provide your personal contact information in the visitors’ or contractors’ log books or when you enter our/our clients’ premises equipped with CCTV or other monitoring systems for security purposes
- When your employer, who may be a client or vendor of Cushman & Wakefield’s, provides us with your name, contact information, and role, so that we can contact you for the delivery of our services or in the use of your services
- When you make use of or browse through our Information Technology, including our website, any of our cloud-provided applications and services, and any of our internal applications or systems.
- When you agree to be included in our mailing list to receive updates or information.
- When you respond to our market surveys.
- When you enter a competition, register for an event or other promotional activity, and you provide us with your personal data to administer the event
- When participating in an event which is in public or where you have been notified at the event that photographers will be taking photographs.
How do we use it?
When you register with us we ask for information such as your name, email address, password, company/employer, role in company, sector of interest and location(s) of interest. We keep a record of this information. This is necessary for us to recognize you as a registered Website user. We may keep a record of your preferences so that we can tailor our offers and services to you.
Once you have registered, you may join our discussion forums and we may hold information about you from your use of such discussion forums.
When you enter a competition, register for a client event or other promotional event, we may ask for your name, address, telephone number, and email address so we can administer the event.
If you choose to give us personal information via the Website that we or our business partners may need, for example, to correspond with you, we will use such information to do so. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
In some cases, we collect financial information from you for payments you make to us for our services. We also collect your personal data for security purposes and to meet workplace health and safety regulations in relation to the administration of our building or other client's properties.
We will use your personal details and information we obtain from other sources to provide you with information about our services, for administration and customer services, for marketing, to ensure that the content, services and advertising that we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes.
Sharing your Personal Data
We may disclose personal data in order to comply with any applicable law, order of a court of competent jurisdiction or of any supervisory, governmental or regulatory body, in or outside your country of residence. We may also disclose personal data in the event of or prior to a merger, sale or reorganization where we are transferring personal data to a third party involved in such process.
Monitoring and Tracking
We intend to continue improving the content and function of our Website. For this reason, we may monitor customer traffic patterns and Website usage to help us improve the design and layout of our Website and provide content of interest to you.
How do we use your information for marketing?
We may share your information within our international partnerships, group companies and affiliated organizations and with our business partners for marketing purposes or we may send you information about other organizations’ goods and services. We or any business partners may contact you, directly or via our agents, with offers of goods and services or information that may be of interest to you where we are legally permitted to do so. When you provide us with your fax number, telephone numbers, or email address you can choose to consent to being contacted by these methods for these purposes.
By providing us with your personal data, you consent to our processing your personal data, including sensitive personal data, for the purposes identified.
If you provide us with information about another person you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes (as set out above) for which their personal data will be processed. When we first contact them we may tell them where we got their information from and we will verify this consent.
You can choose to withdraw your consent at any time. However, we may not be able to provide you with services as a result. Should you wish to withdraw your consent, please inform the Data Protection Officer at firstname.lastname@example.org
Transfers of Personal Data
You also consent to our transferring your personal data to other Cushman & Wakefield companies or to our service providers, where reasonably necessary, in the United States and any other countries for the above purposes. If we do make such a transfer to our third party service providers, we will put a contract or other binding obligations in place to ensure that your personal data is protected to the same extent as it would be before it was transferred. Transfers between Cushman & Wakefield companies are governed by binding corporate rules or contractual arrangements.
How You Can Access and Make Correction to Your Personal Data
You may write in to us, based on reasonable grounds, to enquire how we have been using or disclosing your personal data. We will allow you access to your personal data for the past one year, and to make any correction if there is any error or omission. Before we accede to your request, we may need to verify your identity. We will try to respond to your request within 30 days. By which time we will give you an estimate of how long it is going to take to retrieve all the relevant data, and the cost of processing the request (if applicable).
How We Ensure the Accuracy of Your Personal Data
We will take reasonable precautions and verification checks to ensure that the personal data we have collected from you is reasonably accurate, complete and up-to-date. From time to time, we may do a verification exercise with you to update us on any changes to your personal data.
How We Protect Your Personal Data
We will take reasonable security arrangements to protect your personal data that is in our possession. We will take reasonable measures to maintain the confidentiality and integrity of your personal data.
External partners who we use to process and maintain your personal data on our behalf will be bound by reasonable contractual information security arrangements we have with them.
We may link to other websites but we are not responsible in any way for the content or privacy policies of those websites in the way in which information about their users are being treated.
How We Retain Your Personal Data
We do not retain personal data for the period longer than it is necessary for any administrative, business or legal purposes. Personal data that is no longer needed by us will be destroyed or disposed of in an appropriate manner.
How We Handle Queries and Complaints
If you have any query or feedback regarding this Policy, or any complaint you have relating to how we manage your personal data, you may contact our Data Protection Officer at the following contact:
Email: Data Protection Officer email@example.com
How do we protect your information?
We offer the use of a secure server and Secure Socket Layers (SSL) encryption technology to protect your information. However, given the electronic nature of the internet, by using this Website, you accept the inherent risks in doing so, including, but not limited to, the security risks of interception, unauthorized access, the risks of corruption and the risks of viruses or other harmful devices.
We link to other Websites. We are not responsible for the content or privacy policies of these websites for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these Websites or advertisers nor are we authorized to make representations on their behalf. In any event, you should explore the privacy practices of those third parties.
In order to bring you more personalized services, we may ask you to establish one or more passwords to gain access to certain services or sections in either our Website or the website(s) of other suppliers whose products or services are available to you via a link from our Website. You are solely responsible for the control and use of each password you create.
Unsubscribe/changing your mailing preferences
If you have received an e-mail or e-mails from Cushman & Wakefield that you no longer wish to receive please contact us at firstname.lastname@example.org.